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Artificial Intelligence – Acceptable Use
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Which of the following represent potential limitations or risks of using AI chatbots for initial client assessments in community services?
Chatbots cannot collect any personal information due to Privacy Act restrictions
AI chatbots are prohibited from being used in the community services sector under the Privacy Act 2020
AI chatbots may struggle to understand cultural nuances or context-specific situations unique to Māori or Pasifika communities
Vulnerable clients may misunderstand automated responses or feel uncomfortable disclosing sensitive information to a non-human system
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