Practice what matters. Prove what you know.
Short, practical quizzes for health and social service staff. Build confidence at your own pace, gain recognition for your knowledge, and support your organisation with credible, audit‑ready proof.
Learning designed for you
Our platform is built around the needs of everyone working in community health and social service sectors - from managers to frontline staff, board members to volunteers.
Adaptive Learning
Get it wrong? No worries. We'll explain the concept and give you another chance to master it.
Earn Certificates
Complete a practice quiz and receive a downloadable certificate to demonstrate your competency.
Quick & Focused
Each quiz takes just 10–30 minutes. Perfect for busy schedules and fitting around your day.
Practice Library
Start with the essentials and build your confidence with our growing library of micro-learning quizzes. Each one strengthens your everyday practice and supports your organisation with audit‑ready proof.
Compliance Overview
Essential compliance knowledge for NZ social service managers. This course covers legal structures, Te Tiriti o Waitangi obligations, delegated authority, funding conditions, accreditation requirements, and policies & procedures.
Governance Essentials
Overview of board roles, responsibilities, and best practices for effective governance in social services. Suited to newly appointed board members.
Financial Management
Budgeting, reporting, and financial compliance essentials for operations/finance managers in the community health and social service context.
Health & Safety - Risk Management Approach
Everyone in the organisation has a duty to identify hazards and manage risk.
Compliance Overview
Essential compliance knowledge for Australian social service managers. Covers Australian Charities & Not-for-profits Commission registration, governance standards, funding and reporting obligations, and employment legislation.
QLD Regulatory Compliance
Overview of Queensland-specific regulatory requirements for community organisations, including incorporated associations and Blue Card obligations.
Workplace Safety Fundamentals
Universal workplace safety concepts including hazard identification, risk assessment, and the hierarchy of controls. Applicable in any jurisdiction.
WHS Duties & Compliance
Australian-specific duties under the Work Health and Safety Act, including PCBU obligations, worker rights, and incident notification requirements.
Fraud & Corruption Awareness
Recognise fraud risks, manage conflicts of interest, and maintain financial controls in community organisations. Essential knowledge for managers, staff and volunteers.
Code of conduct
Induct new staff, volunteers and board members with an overview of your code of conduct expectations. This micro-learning quiz covers the essential knowledge you need. Answer the questions, learn from any mistakes, and earn your certificate.
Governance Essentials
Overview of board roles, responsibilities, and best practices for effective governance in social services. Suited to newly appointed board members.
Quality Client Records
How to keep, use and share client records. How you meet your professional, legal and ethical obligations as you create and maintain quality client records. Supports compliance with information management legislation in the workplace.
Child protection
Safety and protection from abuse, exploitation and neglect is everyone's business. What to look out for and how to respond whilst carrying out your work.
Conflict of interest overview
Kaimahi and governance bring a range of experiences and relationships to their roles that they use to benefit the organisation. Test your understanding of when interests may conflict or be perceived to conflict with your duties and how interests can be managed.
Behaviour support
How do you manage concerning or challenging behaviour in your workplace?
Safeguarding vulnerable adults
Everyone has the right to be safe from abuse. Can you recognise when people are more at risk of abuse, neglect and exploitation than others, and how to respond effectively?
Informed consent
We respect and promote the right of a person to make their own decisions on a voluntary and informed basis. What steps need to be taken to ensure people we work with have the information and support they need to exercise their rights?
Working from home or remote working - Kaimahi
What arrangements support remote working and what are your responsibilities when working from home?
Working from home or remote working - for Managers
What arrangements support remote working and how do you manage kaimahi who work are working away from the office?
Home visit guidelines
Do you know your guidelines to minimise risks and to ensure your safety whilst preparing for and undertaking home visits?
Feedback and complaints
Resolving complaints and using feedback for service improvement.
Social Media - Hazards
How do you navigate the hazards of social media, such as misinformation and disinformation? that risk damage and even injury to person, property and reputation.
Social Media - Acceptable Use
Guiding principles on how we use social and online media to build connections, collaborate and share information with colleagues and community.
Social Media - Client Interactions
Are you are managing your social media engagement with clients, their families and whānau according to your policies?
Record Management
Principles that guide how we retain and dispose of the many different records our organisation deals with, especially those that contain personal, business and financial information.
Artificial Intelligence – Acceptable Use
How our organisation uses artificial intelligence tools in a safe, ethical and lawful manner.
Barriers That Impact Service Delivery
There are many barriers that can impact your ability to deliver a safe and responsive service to people.
Ready to practise what matters and prove what you know?
Join hundreds of organisations across NZ and Australia who use The Policy Place to help their teams learn, grow, and collect reliable evidence for audits.
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