Code of conduct
Practice Library

Code of conduct

Induct new staff, volunteers and board members with an overview of your code of conduct expectations. This micro-learning quiz covers the essential knowledge you need. Answer the questions, learn from any mistakes, and earn your certificate.

15-20 minutes
Reviewed Feb 2026

What You'll Learn

This PracticeLab quiz helps you revisit the essential concepts that guide safe, quality practice. Answer the questions, read the explanations, and build confidence in the knowledge you bring to your role.

1

Code of conduct overview

Overview of the obligations and requirements normally found in your Code of Conduct, when it applies, who it applies to.

2

Understanding Professional Boundaries

Explore appropriate professional relationships with clients, colleagues, and stakeholders, including managing dual relationships and maintaining ethical boundaries in community services settings.

3

Confidentiality and Privacy Obligations

Learn about protecting client information, privacy requirements under New Zealand law, and appropriate information sharing practices within community organisations.

4

Workplace Conduct and Integrity

Understand expectations for professional behaviour, conflicts of interest, use of organisational resources, and maintaining public trust in community services roles.

5

Reporting Concerns and Misconduct

Identify when and how to report breaches of conduct, safeguarding concerns, and unethical behaviour, including understanding whistleblower protections in New Zealand.

Community collaboration

Ready to begin?

Practise the core concepts behind this topic and add another badge to your ProofKit.